[Resolved] ICICI Bank — fraud transaction -icici bank | |||
There were two transactions done on my ICICI account and when I called the ICICI customer support they blocked my card. I asked the executive about why these two transactions doesn't need the OTP for that the executive replied we don't send OTP for international transactions. And said there is no one available from Fraud/Dispute department to take the complaint about the dispute and give proper details about this issue. I don't understand how there could be no one to take complaint about this and I have call back next day. Why a customer be at troublesome when your systems are so easy to do fraud transaction. Why a customer be wasting time and energy on these kind of happenings as its bank's responsibility to identify do needful to customers. Was this information helpful? | |||
Aug 7, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 07, 2018 ICICI Bank Customer Care's response Dear Narender, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a57d1l) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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