[Resolved] Icici Bank — frequent calls to buy a credit card

 
1 Review
 Bobby Rathod on Mar 9, 2018
I had once requested to know about the how to get a credit card from icici bank, but cancelled my plan. However, the bank had my details and keeps frequently calling me to buy the card. Even after denying to buy the card the agents ask questions and force me to send my documents and get a credit card.
I've received a call from the bank guys for more than 20 times. I everytime tell them to remove my details from their system but they seem to not listen.

Icici bank is forcing it's customers to buy services from them. You are spoiling your company's brand and customer experience altogether.
Complaint marked as Resolved Apr 9, 2018

Complaint Status


[Mar 09, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Mar 09, 2018
Dear Bobby Rathod,

We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a4u3lp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Customer satisfaction rating
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    Icici Bank - frequent calls to buy a credit card