[Resolved] ICICI Bank — grievance redressal cell not working | |||
Even after several complaints registered on grievances redressal portal, sr no is not generating. Which indicate deliberate closure of grievances redressal mechanism cell. This is violation of rbi guidelines. Details of complaint Sub: breach of agreement Sir, I refer to the breach of agreement for fd bond dated 05/12/2018, entered into between ajit danti, sapthagiri nilay ii cross venkatesh nagar & icici branch, durgigudi, gr. Floor, sree karthik plaza, opp. Mallikarjuna talkies, shivamogga, karnataka 577201 (Hereafter the agreement) In terms of the agreement, you are required to understand following facts: I the undersigned dr ajit danti, bring to your notice that, i have been cheated by the icici branch, shimoga for the fixed deposit made on 5/12/2016 for a period of two years with principal amount of rs 3, 19, 000 (Rs three lakhs nineteen thousand only). On maturity date (05/12/2018) as per fd certificate i must get rs 3, 67, 214 (Three lakhs sixty seven thousand two hundred fourteen only), instead i have been paid only rs 3, 51, 823 (Three lakhs fifty one thousand eight hundred twenty three only). The difference amount of rs 15, 391 (Fifteen thousand three hundred ninety one only) has been cheated by the branch. I have asked the branch authority give reason for the difference amount, they failed to give any valid reason and simply said we are sorry and will raise complaint to higher authority for the settlement. Was this information helpful? | |||
Jan 16, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 16, 2018 ICICI Bank Customer Care's response Dear ajitdanti, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ivlp) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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