ICICI Bank — Shear harassment by their staff

Address:

New Delhi, Delhi, 110007

Taking icici credit card was the biggest mistake of my life. Their staff has no manners and don't know how to speak to a customer. I got a call from this lady sonu the other day for the payment of my cc wherein she was literally shouting on top of her voice. My payment was due as i was traveling out of the country and somehow missed to pay the same. She is such a harraser that she involved my family in it. Sent her representative to my house and gave call to my mother and harassed her. Why do you have to involve one's parent for a puny amount of 5000 which i was eventually going to pay.

She didn't understand and kept on harassing even the peak of the same was when even after making the cash payment in their du branch they sent a representative to my house and insulted my parents for the same. How could you do this to anyone, i mean i don't understand they don't even respect elderly people.

This is such a shame and coming from a mnc like icici it's unbelievable. I will complain to consumer court as well and make sure to sue them for this behaviour of theirs. This is unacceptable and i'm sure nobody will tolerate the same.