[Resolved] ICICI Bank — Hidden charges apply without informing

Kavya V

from Chikmagalur, Karnataka

Address:

560042

While applying credit card, Broker said i need to pay 500 Rs \Annum.
when i called customer care to generate Credit card PIN, they said i need to pay Rs.525\ Month. + 1500 for some activation. That time i thought will cancel this credit card before that they gve me one more shock.
I did not swiped my credit card till date, but i got a message that i did transaction of Rs. 10k... without my knowledge how can ICICI ppl do this?

Dear Customer,
Thank you for using ICICI Bank credit card.
Your ICICI Bank Credit Card XXXX9008 has been used for a transaction of INR 10, 397.00 at ICICI LOMBARD \ (April 20, 2017; 14:58:28 hrs.). Available credit balance on your card is Rs. 1, 13, 004.00 and total credit limit is Rs. 1, 25, 000.00

I dont want such kind off Bank credit card. which is meaningless.
Without knowing the credit card owner they are playing around, why should i pay money?

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May 21, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

ICICI Bank Customer Care's response Dear Kavya V,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a42ykd) in the subject line.

Regards,
ICICI Bank Customer Service Team