[Resolved]  ICICI Bank — home loan foreclosure

Address:Vadodara, Gujarat, 390020

I asked for a foreclosure letter and confirmation letter for list of documents as i want to shift my home loan to another bank. The service request was given personally at the op road branch vadodara on 4/1. I was told within 5 working days it would come to my communication address. After 15 days customer care says we don’t post it collect it from branch. My old father goes to branch and they say we have not even processed the sr.

I was told by the bank i am transferring my loan to that icici will harass us before giving the necessary documents.

What recourse do i have? I am contemplating not paying the emi for this month.

Please help

Arvind
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2018
ICICI Bank Customer Care's response
Dear Adullu,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4q7p1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23606
    Pending
    2062
    Resolved
    14213
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information