[Resolved]  ICICI Bank — icici bank atmdec charge

Address:Kondotty, Malappuram, Kerala

Hi all,

I am having my salary accout in icici bank. But few days back 255.44 rs/- (29.50 rs * 7+23.50x2) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
Moreever, it is also legal as per rbi rule.

I want a proper justification
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Jun 27, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (427984) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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