[Resolved]  ICICI Bank — icici bank charges unfair late payment fees

Address:New Delhi, Delhi, 110068
Website:www.icicibank.com

I am a icici credit card holder. I am using it for almost 1 year and happy with its services. But last month i was shocked to see the late payment fee of 500 rs on my credit card bill instead of on time payment.

It might be due to late system update as i got many calls for payment even after the payment was done. So i request the bank to please roll back the late payment fees. My details are given below

Name: satyendra pratap singh

account no / application no:[protected]
product/service: credit card
credit card number - [protected]
e-mail address: [protected]@gmail.com
mobile no:[protected]
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Mar 17, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
ICICI Bank Customer Care's response
Dear Satyendra Pratap Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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