[Resolved] ICICI Bank — ICICI Bank cheating by loan disbursement without knowing/informing customer

[Resolved] ICICI Bank — ICICI Bank cheating by loan disbursement without knowing/informing customer

C Common Man Tamilnadu

I have applied for the personal loan in icici in oct 2020 and i had paid EMI for last 6 months without any delays. Recently, my personal loan was updated/changed with new loan which i am not aware. Because of this activity, i had lost Rs.24000 and 2 days sleep as of now . i don't know how ICICI processed the loan without getting customer approval or without giving any information. When i asked for the details with Relationship Manager, i did not get any response about new/existing loan details. My sincere appeal to every ICICI customer is that before applying to personal/ home loan, please think twice. I m completely cheated by them and no one there to respond. Application ID - PL[protected] Relationship Manager: Ilavarasi Bank: ICICI Branch - Kelambakkam, Chennai Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 07, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (038790) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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