[Resolved]  ICICI Bank — ICICI Bank - DCardfee charges - Without prior notice

Address:Salem

I am an account holder in ICICI bank.

Now they have charged 588.82 under this category DCardfee0093JUN21-MAY22+GST.

I am not aware of what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
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Aug 19, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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