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ICICI Bank — icici bank - dedicated money 1899 from my account

Hi, i have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I need my money back.

Complaint Status

[May 06, 2019] ICICI Bank customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: ShareTweet


Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.


Team OneAssist
I did not activated any kind of service from my ICICI Bank debit card and I got message saying that my account has been debited for ₹160. INFO: VIN*GOOGLE.
Call 18002662 for dispute or SMS BLOCK 1197 to [protected].

Please revert my money back to my account ASAP.

ICICI Bank has been deducted money from my Account, Its not much amount but the main concern Why Deduction .

Deduction statement says POSTDEC Chrg .
I want my money back ..
An unauthorised transaction was done on my icici card by google. Please help me fix this.

Txn of inr 20.00 done on acct xxxxx on 30-apr-19. Info: vin*google y. Avbl bal:inr 13.78. Call 18002662 for dispute or sms block 6880 to [protected]

I got a message from ICICI BANK, that they have deducted EUR 18.00 on my Credit Card (2 Times)

Why this Unnecessary deduction is being placed by ICICI BANK and these are deducted by saying FACEBKADS. While i have not subscribed or not visited anything like that

I want my money back as 36 EUR have been deducted from my Credit Card Account till now.

Please revert back ASAP

Rajat Sharma
Co :- [protected]

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