[Resolved]  ICICI Bank — icici bank demat account charges deducted from my account

Address:500032

I had opened simple saving account in icici bank in 2013 through icici representative who had come to my office. I never asked/opted to open demat account.
Today i was going through my transactions just like that and i noticed till now rs.1528.42 /- deducted from my saving account for demat account which i never opened and even never used.
Also its showing rs.826 as outstanding amount.
I want my money back. You don't have any right to deduct a single rupee from our account without our consent.
And please do ask customers if they want to open demat account. Don't take decision on their behalf and deduct their money.
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May 29, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (290618) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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