[Resolved] ICICI Bank — icici bank dmc/[protected] dp chgs till oct-18

Battini Ganesh

from Nashik, Maharashtra

Address:	Mumbai Suburban, Maharashtra
Website:	www.icicibank.com

I have never used any demat account or trading account with icici bank.
But without having any intimation they have deducted my 826 rs. From my account.
This is not at all fare. Kindly please credit the amount.

They even not mailed to me regarding this deductions, for what they deducted.
My account get deducted two times.
First : 579.92
Second : 246.08
Total : 826 rs.

Kindly please help me.

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Jan 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 09, 2018

Updated by Battini Ganesh Hi ICICI Team,

I didn't received any call from ICICI bank, Can you guys please faster the process and refund my amount to my account.

Or else let me know.. when I used Dmat and Trading account.

Thanks,
Ganesh Battini

Dec 18, 2018

Updated by Battini Ganesh No Official is get in touch with me in the last 15 days.
How you are making fools to people.

Please.. kindly provide your explanation .

Dec 29, 2018

Updated by Battini Ganesh It's really bad to have account in ICICI Bank in the concerns of having deductions but no response from ICICI bank .

Okay.. the final reminder to bank, am again expecting a call from your official.

Thanks,
Ganesh

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Comments

MADHAV KUMAR ROY

from Kolkata, West Bengal

Deduct account balance without any information.

ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Madhav Kumar Roy,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Yoganshu raikhere

from Gangawati, Karnataka

There was a deduction of 588.82 rs from my a/c noted DCARDFEE370 ON 28/11/2018 which was not informed to me before. ICICI or any other bank has no right to deduct this huge amount without informing the customer.
I want that 588 rs back in my a/c.

ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwe6_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mounica12

By above mentioned complaint subject the amount was deducted two times from my account without any notice. On 28th and 29th November. I don't know why it is deducted. Can you please provide the reason for this deduction. How can you deduct the money without any notice or reason.

ICICI Bank Customer Care's response, Dec 5, 2018

Verified Support

Dear Mounica,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwe6_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team