[Resolved]  ICICI Bank — ICICI Bank ECS

Am an icici bank customer. Today 25-08-21 ecsrtnchg charged 425 + 570 rupees and 19-08-21 ecsrtnchg charged 164 . I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is and why such deduction.

if deducted why are we consumers not informed regarding this.

I am highly disappointed with such act of an renowned bank.
Please return my charged amount. My email id is [protected]@gmail.com.
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Sep 25, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (456985) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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