[Resolved] ICICI Bank — ICICI Bank - File charge not Refunding

ViralJain007

from indore, Madhya Pradesh

Nov 5, 2021

Address:

19/1, NEW PALASIYA, INDORE - 452002

Date - 4 May 2021

ICICI Bank - Nilesh Kumar

I applied for a home loan in icici bank at this branch -19/1, NEW PALASIYA, INDORE - 452002 and they told me that I am not eligible for a home loan because of so many credit cards and another home loan which you already have still they gave false commitment and said you will get home load and took 3000 rs as file charge.

After a month they said we cannot give home loans even though he knows that they cant give still he took file charges and did not refund my file charge amount as they didnt give a home loans to me.
Requesting you to please refund my file charge of amount 3000 ASAP.

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Dec 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team,