[Resolved] ICICI Bank — icici my money service deducted 354 rs as annual fee even though i am not subscribed it.

jithinashokan1985

from Bengaluru, Karnataka

Address:	560068
Website:	icicibank.com

I haven't subscribed to my money service but still anual fee for bil/[protected]/mm jul18-jun rupees got deducted. Most annoyingly i can't even find 'unsubscribe' in the my money console.. Please unsubscribe me from my money service and pay back my
Money.

Details: bil/[protected]/mm annual fee jul18-jun

I haven't subscribed to my money service but still anual fee for bil/[protected]/mm jul18-jun rupees got deducted. Most annoyingly i can't even find 'unsubscribe' in the my money console.. Please unsubscribe me from my money service and pay back my money.

Details: bil/[protected]/mm annual fee jul18-jun
Amount deducted: rs:354

Was this information helpful?

No (0)

Yes (0)

Sep 19, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2018

ICICI Bank Customer Care's response Dear jithinashokan1985,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ach8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 20, 2018

Updated by jithinashokan1985 I received the amount after checking with your chat support.However it is not a good idea that deduct the money from customer account without informing them.

Thanks