[Resolved]  ICICI Bank — icici only vimal vaatsalya bonds - 2 nos sent for redemption

Address:

Mumbai City, Maharashtra, 400703

Customer id: 0000001

Certificate no. 48175 & 48176 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected].

Icici requested for below documents for redemption :
1) request letter duly signed by the holders with their signatures duly attested by the bank manager under his official seal, duly mentioning the name/designation/employee no.
2) original cancelled cheque with their names printed on the cheque leaf.
3) original vimal vaatsalya bond certificate.
4) self attested copy of your pan.
5) self-attested copies of the address proof of the holders.
To mentioned address by post/courier. 3i infotech limited, international infotech park, tower no. 5, 3rd floor, railway station complex, vashi navi mumbai 400703.

Re[censored]id (A4u3of).

I have sent the mentioned 2 nos. Vimal vaatsalya bond to the mentioned address for redemption, with all the required documents mentioned by icici bank.
I have sent it by india government registered post vide tracking id no. Rw[protected]in dated 13apr2018.
The same got delivered on 16apr2018.
Icici is not confirming receipt of the 2 bonds with total face value rs.2000 (Rs.1000 x 2) and the expected date to get the amount credited to my account.

Icici bank is not responding now. Please help in getting a reply