[Resolved] ICICI Bank — icici personal loan disbursed without consent | |
Last month i got a call from icici executive regarding personal loan. The executive told me that i can mail her some required documents as formality and the loan will only be dispersed when i will reply to an official icici mail through my official mail. I was convinced. Two days later without my consent the loan amount was credited into my salary account. Moreover, the amount was less than what i required. I called customer care, went the branch and did whatever possible to get the loan cancelled, but now the people from icici not listening to me and not cancelling the loan also. As well as the moment i received message for amount transfer i directly called the person jeet vikram malla ([protected]) and informed him that i did not say "yes" for this loan why did you disbursed it then he said i'll look into the matter. After that he stopped picking my calls as well as akshita walia ([protected]). Then i lodge a complaint (Sr[protected] at your customer desk after 30 mins of amount credited. It seemed to me that i was trapped for this loan and icici has hired the pl sales executive just to trap the people for personal loan. I've seen many complains on consumer forum with same context. Please take the appropriate action and cancel the loan without any extra charges i can only return the amount which i got in my bank account. My loan number is lpgur[protected] Was this information helpful? | |
Feb 8, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 06, 2018 ICICI Bank Customer Care's response Dear Abhishek, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |
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