[Resolved]  ICICI Bank — icici - unauthorised transaction - 04/05/2019

Amount of rs.650 was debited from my account on 04-may-2019 and i got a message at 3:27 a. M. From icici bank. I got no otp for the transaction and i did not make the transaction. I do not understand what "dreamscape" is
Details are as :
Vin/dreamscape /2019050*
I have raised a complaint with icici via their compaint mechanism but cannot reach their customer care.
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (309094) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23606
    Pending
    2070
    Resolved
    14213
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information