[Resolved]  ICICI Bank — imps fund transfer debited but not credited to beneficiary account neither was refunded back

I transferred rs 2000 through imps on 21st november at 9.10 pm from icici a/c to sbi bank a/c.

Transaction remark : imps txn ref[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.2, 000.00 is timed out at beneficiary bank on 21-nov-2016 21:04:52. Txn status will be updated by bene bank in 3 working days."
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Jun 7, 2018
Complaint marked as Resolved 
wrong complaint, i will update it again
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
ICICI Bank Customer Care's response
Dear saatif24,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54pc2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Sir,

my certificate no is M23000221 under ICICI safty bond in the named of pratibha sharma.
I have not recievd tha maturity amont till.please give the status as soon as possible.

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