[Resolved] ICICI Bank — imps timed out | |
I transferred 15k inr from my icici to axis bank, but it is failed with the following message. Dear customer, imps txn ref for rs.15000.00 is timed out at beneficiary bank on 03-apr-2019 07:30:03. Txn status will be updated by bene bank in 3 working days. Mailed them four time but no proper reply. I am currently outside india. Is this the way you treat your customers?. Atleast reply mail faster, but you guys no response at all. Reply to my email asap. Was this information helpful? | |
Apr 4, 2019 Complaint marked as Resolved Issue solved. Money credited ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 05, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (226272_1) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
 2 Comments | |
Comments
Hi, we request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
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