[Resolved]  ICICI Bank — imps transaction timed out at beneficiary bank

I transferred rs 3000 through imps on 17th April 2019 from icici a/c to the Punjab national bank a/c.

Transaction ref xxx.

The amount did not get credited to the beneficiary account.

But i got a message that said

"dear customer, imps txn ref xxx for rs.3000 is timed out at beneficiary bank on 17-apr-2019 11:49:58. Txn status will be updated by bene bank in 3 working days."
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Apr 24, 2019
Complaint marked as Resolved 
i Mailed to ICICi bsnk customer support as directed here and they took care rest of the issues.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (268854) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Thank you it's been resolved.
Dear Customer, IMPS Txn Ref. XXXXX for Rs XXXXX is timed out at Beneficiary Bank on 02-Jul-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.
Money got deducted but not received at beneficiary end.
Please refund my money. Where is my money?
Dear Customer, IMPS Txn Ref. xxxxxxx for Rs 200, 000.00 is timed out at Beneficiary Bank on 01-Jun-22. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

I got above message from ICICI, BUT amount still not yet credited toy beneficiary account. Since there is demand i have done transaction through cash. Now I want to get back this amount to my own account. Please help us

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