[Resolved]  ICICI Bank — INR 826.0 0 got deducted from my account.

I have a Demat account in ICICI bank for 8 years now. When I checked my bank transactionsI found that there is one debit transaction as 'DMC/[protected] DP
CHGS TILL NOV-20' for INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.
Also, why it is getting deducted suddenly after 8 years. Why it was not deducted on yearly basis as I was under the impression that no charges will be taken by ICICI as it was told initially while opening the acount by ICICI representative.

My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.
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Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team   
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