[Resolved]  ICICI Bank — interest amount charged post paying loan in one time settlement

Address:Mumbai City, Maharashtra, 400097

I am following up since 5th sep 2017 by visiting the malad east branch twice and through mails but the branch manager (Mr. Deepak sharma) has behaved in a rude way and has humiliated us.

Regional manager is looking into this but its been 1 week we didnt got any resolution.

I have attached all the mail conversation as this is the worst customer service we received from icici bank.
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Oct 28, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
ICICI Bank Customer Care's response
Dear Youvan Patel,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4gxw0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Thanks but this kind of reply I am getting since Day 1. Your officials calls up and then they handover the issue again to the Branch Manager and Regional Officer who are least bothered to reply.

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