[Resolved]  ICICI Bank — kyc - account blocked & non supporting behaviour

Address:New Delhi, Delhi, 110058
Website:[email protected]

Dear sir,

1. Due to kyc my saving account[protected] is blocked for more than 2 months. Where as govt. Has given no such strict directions yet.

2. Kyc for my both saving accounts[protected] &[protected] are ready duly signed as per requirement of relationship manager ms payal (C1 janakpuri branch). Executive has come to home, seen the originals and taken sign of my wife also, but not coming to collect the documents now i. E after completion of my signatures also.

3. Since no response from any body, i called up payal, but sorry to say that her behaviour was not good and result oriented. She asked me to come to branch as my pan card shows name as kuldeep singh and aadhar card shows as kuldeep singh lamba. My kuldeep singh name is there for last 20 years.

Please send some executive to my residence to collect the kyc forms and also give replacement of payal ([protected]) as i do not want any such dummy relationship managers who does no output oriented works.

Warm regards,
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Jul 5, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
ICICI Bank Customer Care's response
Dear Kuldeeplamba1971,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have been charged 460.96 without my Knowledge and I didn’t get any message/call regarding it. What is this charge for? I want refund ASAP.

My Contact Number’s [protected]
ICICI Bank Customer Care's response, Jun 4, 2018
Verified Support
Dear Sonix4life,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
My account got debited with ECSRTNCHGS140518_SR[protected]GST - what is this actually, why this amount debited and didn't got text message about it. my ac having 350 rupess debited.
ICICI Bank Customer Care's response, Jun 5, 2018
Verified Support
Dear Pavanteja Sanati,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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