[Resolved] ICICI Bank — leaving of dubious charges in my home loan a/c | |
I had obtained a home loan of rs10 lacs from icici bank, jakhan branch, dehradun. I am paying rs12, 100/- as emi every month. The loan account no is :lbdeh[protected]. This bank has suddenly started debiting rs944/-every month and other charges for the past more than a year citing the reason that no auto debit mode of payment is provided in the loan account by us. Firstly, how the payment is made is the loanees prerogative and not the banks. No such aggrement was entered into while availing the loan. No rbi/govt instructions are their in this regard. Whereas the govt is giving incentives in this priority sector, the icici bank continues to harass and charge amounts as per their whims and fancies, to increase their profits and show a healthy balance sheet. I shall request you to kindly look into the matter for early redressal. Such complaints by me are to be documented by us, so that if my complaint is not addressed i may be forced to approach an appropriate court of law for remedy. The icici bank has failed to respond in this regard. Was this information helpful? | |
Feb 27, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 27, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a073l5) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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888rs have been deducted from my icici bank account without my notice and why this happened i dont know . please take this complaint seriously
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