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ICICI Bank — life threatening call from icici bank tele caller

Background

- I am holding an ICICI bank CC having - 4375 XXXX XXXX 9003
- As per your bill records i have an outstanding of 3177.51.
- I havn't done a single transaction with your card anytime.
- I am committed to pay the card cost 500 + 15% interest till date.

Current situation

- Today your telecaller has called me from [protected] number and ask for payment.
- I clearly told him, that as i have never used that card, i am ready to pay the above mentioned amount for this.
- After that, this person started Threatening me .Not only me but also with my family and spoke with me in very bad language.
- I have already filed a police diary for that and this mail will be also act as a proof for any future mishap.

Expected Resolution

I dont want to go any more controversy, still i am saying that i am ready to pay above mentioned amount.
I hope you people will understand my situation and take this forward to a concrete resolution.

Thanks in advance !! looking forward for your help .
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Mar 15, 2018

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    18729
    Pending
    2667
    Resolved
    9717
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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