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[Resolved]  ICICI Bank — loan credited forcefully

Hi
This is to report an issue with icici bank personal loan, i have given documents through mail only,
I had some confusion on rate of interest and insurance amount so i called and informed them to hold it till i confirm & same i have documented in mail, but they have disbursed the loan amount without my confirmation and even agreement has also not signed.
Someone please help to cancel this loan, i have clearly mentioned not to disburse the loan but they forcefully did it
Take back the credited amount and cancel this loan,
Amount was credited on 30th april'19
Even customer care nos also not responding
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Complaint marked as Resolved Jun 4, 2019

Complaint Status


[May 02, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response May 03, 2019 Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306887) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Updated by Dilshadbegum May 03, 2019 I have mailed my contact details and mentioned the concern, pls reach me out
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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    62%
    Complaints
    16948
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    1455
    Resolved
    9677
    ICICI Bank Phone
    +91 22 2653 1414
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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