[Resolved] ICICI Bank — loan credited forcefully

Dilshadbegum

from Hyderabad, Telangana

Address:

107, kattaboman St,zamin pallavaram, Chennai, Tamil Nadu, 600043

Hi
This is to report an issue with icici bank personal loan, i have given documents through mail only,
I had some confusion on rate of interest and insurance amount so i called and informed them to hold it till i confirm & same i have documented in mail, but they have disbursed the loan amount without my confirmation and even agreement has also not signed.
Someone please help to cancel this loan, i have clearly mentioned not to disburse the loan but they forcefully did it
Take back the credited amount and cancel this loan,
Amount was credited on 30th april'19
Even customer care nos also not responding

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Jun 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306887) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

May 03, 2019

Updated by Dilshadbegum I have mailed my contact details and mentioned the concern, pls reach me out