[Resolved] ICICI Bank — loan# lpgur[protected] amount sanctioned without my approval want to cancel loan | |||
Dear sir/ma'am, I was given a loan of total amount 327, 000/- inr without my consent i was looking for a loan of much higher amount 700, 000/- inr but i couldn't even understand when approval was taken from me over the call and loan was sanctioned to me. I wanted to cancel the loan regarding that i visited sector 14 branch gurgaon on jan - 06 there i was advised to contact sachin gupta. Same day i called him and he asked me to call back on jan-08 since it was a holiday for pl so i called him again on monday (08-jan) and again he asked me to call back later since he told server was down and when i tried calling him today 5 times sometimes you were on another call, sometimes you dint pick up and sometimes you rejected my call, could you please let me know how much time would i have to wait for the cancellation of loan and how much charges would i have to pay for cancellation since it was given without my consent i never knew that last call gonna be final call for sanctioning the loan other wise i would have denied for the same and i don't want to pay charges or okay with very less charges for cancellation since it was not my mistake you guys made me fool and your service is worst if my loan is not cancelled as soon as possible i ll reach out to consumer court and sue whole bank in court. Was this information helpful? | |||
Feb 10, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 10, 2018 ICICI Bank Customer Care's response Dear KraYa, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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