[Resolved] ICICI Bank — loss of money

[Resolved] ICICI Bank — loss of money

C choton18 from Rajmahal, West Bengal

Hello, My name is souvik mandal. I had done transaction from phonepe app to recharge of rs.399 on my number on 18 october 2017. The transaction was successfull but recharge is not yet done on my number. I contacted to phonepe support team also but they said payment is done to indiaideas so i need to contact you people. Please tell me why this happened and return my money as soon as possible. The ici97d8ca3fbcc14bd08f1ea2322a24ecd4 I attached screenshots related to transaction. Please find attachments. This is very embarrasing. +3 photos Was this information helpful? No (0) Yes (0)
Oct 20, 2017 Complaint marked as Resolved No step till now ICICI Bank customer support has been notified about the posted complaint. Oct 21, 2017 Updated by choton18 Hello, I am souvik mandal. I want to say that i had done a transaction through yours indiaideas upi payment interface to recharge my jio number [protected] and for that rs 399/- got debited from my bank account on 18/10/2017 at 11.10 pm but unfortunately recharge has not been done yet but my money got debited from bank. I had selected my phonepe account on indiaideas upi interface payment system and it asked to pay rs 399/- to [protected]@icici for successful recharge. The transaction id: p1710182310585367669234 and bank reference no is[protected] I am attaching some files, please do find them and resolve my issue and refund my balance. It's really very embrassing. Please solve my issue asap! Thank you; Souvik mandal
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rangnamei

from Delhi, Delhi

Dear Sir / Mam
my name is Rachel. A/c no:[protected]. I loss my money from my icici account without any information and deduction of 9000 rs from my account. i check my bank statement but the loss of my money is not showing in statement list. I did 2 transaction on 7/10/17 2 times in the same account frist one is 6000 rs and second is 4800 on 6/10/17 total in my bank account is 25433 something. I call customer care but the didn't resolve my problem so please help me out. I need my money back as soon as possible Thanks