ICICI Bank — mishandling of personal loan

Address:

600041

I have applied for a personal loan for icici through paisa bazar ref no. [protected]. Bank personal from icici adyar came for the document collection. I have given whichever document asked. Up to the 5th day, i didn't get any information, then i called up, they were telling my rental agreement for my address proof is not sufficient. The told to take hr letter from the company for adress proof. I have submitted the hr letter through email (Chennai. [protected]@finnexbspl.com). Then they were telling, they will start to process my loan. After that, i began to call for confirmation. Every time i called them they told my application is in process. But today[protected], when i call them again they were telling my hr letter is not sufficient. After wasting about two weeks they are telling they can't process the loan. They literally pissed me off with their incompetence and negligence. They told they will try to process again. But i told them to cancel the process. If they had the decency to inform me beforehand about the matter i would have been okay. But their negligence cost me two weeks.

Icici customer,
Ch. Dijen singh
[protected]@gmail.com