[Resolved] ICICI Bank — missguided from branch about rate of interest & sanction letter

 
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Dahod, Dahod, Dahod District, Gujarat, India
 Divyang M shah on Jun 12, 2019
I am divyang shah from dahod. I have Over Draft account in icici bank from last two years. My case santioc in Rate of interest 9%. Nd now my ROI is 9.60%. Also misguide from branch RBC department from Jigar Patel he told false rate of interest to customer and customer continously asking from last 1 week for sanction letter but he is not giving perfect answer for this. Now I am also not interested in Your icici bank i will shift my over draft account now in HDFC bank. India’s first largest and trustfull bank it is but not yours beacuse of this type of persons. From this pic he is showing like he is helpfull but now all are educated not we are fools.. now all customers understand all things. He is doing reuqest to branch manager for solve this issue if you giving fake promises to your customer than how many days you are working nicely with customers support. I want sanction letter for my overdraft account and i[censored]’ll fail to provide me this in this month i will shift my account in HDFC bank. Its hard to move but for better future i will shift my account
Thank you.

missguided from branch about rate of interest & sanction letter
missguided from branch about rate of interest & sanction letter
Complaint marked as Resolved Jul 15, 2019

Complaint Status


[Jun 12, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Jun 12, 2019
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (467982) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    ICICI Bank - missguided from branch about rate of interest & sanction letter