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[Resolved]  ICICI Bank — mm annual fees - 359

Without an acknowledgement and taking my permission. I have been charged for the service which i never requested/opted for on 19/03/2019 mm annual fees - 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. I am called their customer care from my registered number but they are not taking my complaint.

I request to take action and reverse the amount asap.

Thanks,
Sanjukta
Complaint marked as Resolved 2019-07-12 09:36:50

Complaint Status


[Jun 02, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Jun 02, 2019
Dear Sanjukta,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444055) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Customer satisfaction rating
    42%
    Complaints
    15705
    Pending
    4408
    Resolved
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    phone
    +91 22 2653 1414
    location
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051