[Resolved]  ICICI Bank — money cut without knowledge

Dear team,
I would like to bring this to your attention that money has been deducted from my account without my knowledge. This happened last time too. Both times it's the same amount of money (₹199) from the same transaction id of sb498800. I am attaching below the description of the transactions by their screenshots. I would like you guys to take action accordingly.
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Dec 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Nov 09, 2019
Updated by Sashi Tarun
The money got deducted a month before too... Please respond
Verified Support
Nov 09, 2019
ICICI Bank Customer Care's response
Dear Sashi Tarun,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (999399) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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