[Resolved] ICICI Bank — money has debit from account automatically

teja dwarasala

from Delhi, Delhi

Address:

29/c, sl residency, road no-9, filmnagar., Hyderabad, Andhra Pradesh

I don’t know any such thing... Today rs158.34/- has been debited from my account. And mine is a pockets account, which there is no min balance. They didn’t even inform me about such thing (Dcardfee).. They have debited directly from my account, they didn’t even send me a message or called me regarding that. Even after debited from my account they didn’t mentioned it. I just checked the balance and as the money has debited i went to the pockets app and checked there and there they mentioned degrading this.

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Jul 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2019

ICICI Bank Customer Care's response Dear Teja Dwarasala,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (522432) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team