[Resolved]  ICICI Bank — my last issue of not being able to update my phone number in my netbanking account remains unresolved

Address:	Kolkata, West Bengal
Website:	www.icicibank.com

My last complaint remains unresolved. I don't understand how can someone just come by, read it and mark it as resolved without having taken any action. Merely notifying the customer support does not resolve the issue. The customer support need to call or mail the account holder and address the issue, find a solution to it. That's what is meant by the term "resolved", i believe. I am unable to update my phone number in my net banking account. As a result, i am not being able to conduct any transaction using my icici account. I am right now not in india and i do not intend to convert my account into an nri account either. Also i am not sure when i would return to india. Kindly help.