[Resolved]  ICICI Bank — My personal account linked to someone else credit card

I have a savings account with ICICI bank. But someone else's credit card is linked to my account. I keep getting transaction alerts for credit card on my ph. No. & My email id even though I don't have any credit card. I've tried contacting icici customer care a lot of times but they continuously fail to resolve my issue. Each time i call, they keep transferring calls to other departments & ultimately put me in hard hold & disconnect the call.
This is a serious security issue with my bank account.
Solve it ASAP
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Aug 22, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (116443) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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