[Resolved] ICICI Bank — my transaction failed and still I didn't get money back | |||||
On 21april 2018, i send money to a builder through imps from my icici bank account. Unfortunately transaction failed. I call to icici bank customer care. They said it will solve in 2days and you will get your money back. But still i didn't get my money back. Customer care saying that you have to wait today end of the day when ever i'm calling same answer. Actually icici bank using my money. So i'm going to give a complaint against icici bank in consumer court. Was this information helpful? | |||||
May 30, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 ICICI Bank Customer Care's response Dear Ratikanta Patra, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a510kn) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
 2 Comments | |||||
Comments
Hi my name is swarn singh loan #[protected] Dated 20/04/2007 not belongs to me, i reported thru CIBIL but you are not turned.
please verify and remove this loan from account.
my contact details [protected]@vgil.com phone# [protected]
please verify and remove this loan from account.
my contact details [protected]@vgil.com phone# [protected]
ICICI Bank Customer Care's response, Apr 26, 2018
Verified Support
Dear Swarn Singh Sandhu,
We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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Below I have add screen shot of cancellation message.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a510kn_aaaa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team