[Resolved] ICICI Bank — NACH CHARGES in April (Total=4149)

Kartiki Sonawane

Apr 28, 2023

Address:

Baner,pune,maharashtra

Within one month of time icici bank has charged Rs4149 as NACH_AD_RTN charges or you may say bounce charges. for a single loan they have bounced auto debit cheques several times to charge more. I have taken a bajaj finsrv product on emi amounting Rs 2919 per month and the linked account was ICICI and due to emergency situation I failed to pay EMI for 3 minths now ICICI is deducting a large amount without my knowledge nor they have informed before deducting.
In some cases i have maintained a minimum balance for the emi to deduct but before the deduction took place icici had already charged and after debit no sms or mail intimation given and i was not aware of insufficient fund my auto debit bounced and the same scenario started repeating .
So its my kind request to look into the matter as i am already frustrated and also effecting my financial balance.

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Apr 28, 2023

Complaint marked as Resolved

Query is not solved yet. Not received any call from the consumer care. Only received mail from [email protected] about the complaint registration.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2023

ICICI Bank Customer Care's response Dear Kartiki Sonawane, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7s) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team