[Resolved] ICICI Bank — name change issue

Phanikiran Yalavarthi

from Delhi, Delhi

Address:

Flat No 210, Aakruthi Enclave, Kphb Colony, Hyderabad, Andhra Pradesh, 500072

I have came for change in my name as it has space in between like phani kiran which should be changed to phanikiran. I have taken a pan card with me which is a valid prrof. Such a stupid branch it asks me for another proof. Pan card is the one which i have given at the time of submission and these guys give me reason that how i would know that is that you. Then if that is the case my pan card will have my photo. Can't they know this. Such a lame excuse to change name if it is not my primary branch...

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Sep 17, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Aug 17, 2019

Updated by Phanikiran Yalavarthi Would check on the options to close bank account and open a account in non ICICI bank.

Verified Support

Aug 17, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708190) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team