[Resolved] Icici Bank — name change issue

1 Review
Flat No 210, Aakruthi Enclave, Kphb Colony, Hyderabad, Andhra Pradesh, India
 Phanikiran Yalavarthi on Aug 17, 2019
I have came for change in my name as it has space in between like phani kiran which should be changed to phanikiran. I have taken a pan card with me which is a valid prrof. Such a stupid branch it asks me for another proof. Pan card is the one which i have given at the time of submission and these guys give me reason that how i would know that is that you. Then if that is the case my pan card will have my photo. Can't they know this. Such a lame excuse to change name if it is not my primary branch...
Complaint marked as Resolved Sep 17, 2019

Complaint Status

[Aug 17, 2019] ICICI Bank customer support has been notified about the posted complaint.
Updated by Phanikiran Yalavarthi, Aug 17, 2019
Would check on the options to close bank account and open a account in non ICICI bank.
Verified Support
ICICI Bank Customer Care's response, Aug 17, 2019
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708190) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
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    Icici Bank - name change issue