ICICI Bank — Neft amount missing

Address:	400080
Website:	ICICI Bank NEFT

I have transferred amount with following details through an NEFT. But although amount is debited from HDFC account it is not credited to ICICI account.
As per trailing email from HDFC bank. NEFT is successful. Can you please help me to find where the amount is as beneficiary says amount is not credited to following ICICI bank account.


Beneficiary Name: Sneha Phase ICICI
Beneficiary's account number:[protected]
IFSC code of beneficiary bank: ICIC00TVUCB
Transaction Value Date: 03/05/2017
RBI Reference number: N[protected]
Amount: 500.00