ICICI Bank — no refund of my void sale amount

AmBiswas

Address:

Poonam Nagar, Andheri East, Mumbai

Hello,
Myself amitav. Last monday (06:07:2020), i went to my nearby mobile store to buy mobile phone through emi on icici debit card. The store person asked me to provide my card for eligibility check. During checking, rs 12000 amount got debited from my account. When i told them immediately, they gave me a void sale receipt telling that amount will get refunded within 48 hours.in the meantime, i visited icici and hdfc bank branch and shared my problem. They told me to contact with customer care. When i called them, they told me to wait for 3-4 working days. I waited and till now i didn't got any refund. Kindly look in this matter and arrange for an urgent refund.

Regards
Amitav

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sp1r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 12, 2020

Updated by AmBiswas Dear Icici bank customer care team,
I already mailed all the details to [protected]@icicibank.com.. will I have to mail again??

Jul 12, 2020

Updated by AmBiswas Ok.. I mailed now.. kindly check and refund me back.. thanks