ICICI Bank — no reply from the representative regarding the status of application

Address:

560021

Dear sir/madam,

Kindly note that i had applied for credit card 2 and half weeks back. They said that i will be getting an application number immediately the subsequent day. However, i have not got a single message from the bank till date. Subsequently they had informed me that the aadhar card is not properly visible. I made sure that it is provided on the same day still the bank has kept the information in abeyance. Dont understand why the bank is upto such nonsense things when you have got one of the best services.

I had been to the malleshwaram branch twice and contacted the person who had taken my application. He is telling yesterday that the details are not yet updated on the server and further he gave me a number to contact the manager. He is yet to come back on the same issue.

Normally by now i should have got my credit card. I have no idea why the bank holding up my application.