[Resolved] ICICI Bank — non-receipt of otp

Suresh Babu Narayanan

Address:

600092

I have been trying to add a new beneficiary and it asks for otp to be entered but doesn't send any otp. I have had the same problem with my icici pru life website as well. It is annoying when you're trying to do something urgently but it doesn't work. I've been trying for the past 4 hours and it still does not generate. Van you please help to find out the problem and fix it?

Thanks

Suresh babu narayanan

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Feb 16, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ze3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team