ICICI Bank — Non receipt of refund from fastag

Address:

Coimbatore, Tamil Nadu, 641030

I have made a payment of rs. 8700/- on icici fastag on 3rd nov 2016 towards toll charges for a vehicle online.in the payment history of icici fastag, the status shown as "failed". The amount has not been credited either in our fastag account or credited back in our bank account.

Customer id :[protected] vee vee bus services

Even after repeated reminders and requests made, the amount has not been credited back to our bank account.

Regads, '

K parameswaran