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ICICI Bank — Non receipt of refund from fastag

I have made a payment of rs. 8700/- on icici fastag on 3rd nov 2016 towards toll charges for a vehicle online.in the payment history of icici fastag, the status shown as "failed". The amount has not been credited either in our fastag account or credited back in our bank account.

Customer id :[protected] vee vee bus services

Even after repeated reminders and requests made, the amount has not been credited back to our bank account.

Regads, '

K parameswaran
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Complaint Status


[Jan 24, 2017] ICICI Bank customer support has been notified about the posted complaint.
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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    16434
    Pending
    1000
    Resolved
    9661
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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