[Resolved]  ICICI Bank — not able to do fastag recharge

Address:635126
Website:Fastag Recharge

My fastag account 20974386 has been deactivate due to low balance when i try to recharge it is not allowing me to recharge as it says the account has been deactivated.

When i try to reach customer care [protected] it says the number has been temporarily disconnected. Worst experience and it is not user friendly to recharge the amount. Please do the needful
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Sep 9, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
ICICI Bank Customer Care's response
Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Why have you charged 177 INR from my account? Without letting me know?
Is this even legal to debit any amount the bank wants..? ...also tell me is it a monthly thing or an annual way to loot us.? ...ICICI bank didn't expect this from you..i need all information in detail about all this sent and conveyed to me As soon as possible...!
ICICI Bank Customer Care's response, Aug 10, 2018
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a59smm_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I have done a paymet in 04/07/2018 in 6.21 pm of nios admission 2nd year amt is 6060/- trns id[protected], Pos no-[protected].
But payment has cut from my account but addmission not happen. still money has not refunded in my account.

Kabita Deka (Student Name) NIOS enrollment no-[protected](Which against i have try to payment)
ICICI Bank Customer Care's response, Aug 10, 2018
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a59smm_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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