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[Resolved]  ICICI Bank — Not getting refund for cybercrime money lost

I have raised a police complaint and also a fraud dispute in ICICI on 6th oct and today is nov 1st. Its been many days and still no progress. I feel so insecured to use ICICI bank. Even when i have complained that my amount got debited also the cybercrime Police have mailed them to revert my amount as it is fraud, there is still no action taken. I want all my money back: i wont tolerate all this now. Its been many days without response from bank. Not a small amount. I lost 1, 52, 900/- even after police confirmation mail also you are not refunding me the amount.

I no longer want to be an ICICI customer. Worst service. What kind of customer service icici give? So worst!

I hate to be an IcICI customer. They are not showing any progress. I want my money back immediately to be visible in account balance. Not like shadow credit. I want permanent money to be in my account.
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Dec 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (704734) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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Please contact me on [protected]@gmail.com. I am unable to revert back to the mail provided by you. What nonsense service is this. customers problems should duly be respected and resolved from your end

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