[Resolved]  ICICI Bank — Not keeping Cash in ATM more than 5 to 10 days in a month

Address:

Royal Plams, Arrey Colony, Goregoan East, Mumbai - 400065

Dear Team,

My name is Safal Bharati, currently residing at Royal Plams, Arrey Colony, Goregoan East, Mumbai - 400065. With due respect, I would like to inform you that there are 2 primary ATMs in the locality. One ATM is of ICICI bank and just to opposite is AXIS bank ATM.

These two ATMs are just name shake as they do not hold any cash most of the times (approx. 5 to 10 days in a month). Defeneitly more than 10 hours in a month. As per the RBI guidelines, the ATM should not exceed more than 10 hours in a month without having cash on it. If they do the bank needs to bear a 10k fine.

But this does not matter to these ATM it seems. It is very inconveient for us as a consumer. We have to spend extra 60 to 100 rs to go to the ATM which holds cash.

Hence, I pray to Indian Judicial system to look into it at the earliest. These ATMs are breaking the law before the nose and no strict action has been taken.

Hope my/our issues will be resolved.

Regards and thanks in advance.
Safal Bharati