ICICI Bank — On april 2015 i submitted this complaint

Address:

Chennai, Tamil Nadu, 600043

Icici bank pammal branch

A/c name : glitters
A/c type : current
Name : d. Rajasekaran
Mobile no. : [protected]

I have raised a complaint against a staff name sahul but till now icici bank never took step against the complaint..
After my complaint sahul came and spoke to us to with draw the complaint and begged (I have a video recording of everything)..
I told him to close my current account he promised and never done it... We closed and none came and took edc swiping machine till now and they are charging now around rs.8, 000 aprox...
Mr padvi favoured mr. Sahul in this fraudulant act in which i came `to know through a person from nanganalur branch (Icici staff) even i have that conversation...

I just request icici bank to go through my previous complaint i made in 9th april 2015 and please do a wavier on unwanted charges against edc swiping machine (Because none accepted the edc machine in pammal branch...

Below i am pasting my previous complaint pleace check

Icici bank chennai (Pammal branch) i am d. Rajasekaran dropped in to icici bank pammal branch (Chennai) the sent a person name shahul. Shahul he came and miss guided me telling me that online ssi icici won't accept it so he told me to give money for a registered ssi and also he asked me money for service tax also... Even though i told him that online ssi is enough but he insist me and forced me to give money. And at the same time he miss guided me that icici is going to close zero balance current account... I was in a situation that i badly was in need of icici current account so i gave a cheque and rs.5, 500 cash to him on 15 th february 2015... After that he never called and never informed me and went to his home town... I took his no. From bank and called him he said tommorow tommorow and dragged till march... Suddenly he came on 4th and disturbed my mom who is a heart patient coming and disturbing her and ringing bell 5 times when i am not at home... Even though my mom told him i am not at home but still he came and disturbed her... When i reached he came and asked another cheque telling my account is ready and icici need 1 more cheque... I asked for a service tax and registered ssi.. He said its ready... I asked him to show he told kept if office... This happened on 4th march... After that he left and never came back... On 8th march he came... Then he gave online ssi and in that registered ssi the date was written as 6th march... He is no. Fraud and asked me more money i said i gave already but he insist me and asked me rs2000 more... When i told him that i will call customer care and complaint then he said dont do and he will give money back... I got proof we took a video proof of him in our cc cam... I dont know where to submit and make complaint... Even after this mail if icici never fire him then its shows that icici is holding hands with those frauds... My name: d. Rajasekaran status : current account branch : icici pammal (Chennai) mobile : [protected]