[Resolved] ICICI Bank — one assist deactivation

revarthik

from Hyderabad, Telangana

Address:

Chittoor, Andhra Pradesh, 517502

Please deactivate my membership with oneassist which i have not authorized. They just shared the details and automatically deducting the subscription charges since three years. I tried for cancellation option in oneassist website, but they have not given any option like this in their website. Kindly deactivate my membership as early as possible

Regards
T revathi
One assist relationship no: 1339268
Mobile: [protected]

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Nov 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

ICICI Bank Customer Care's response Dear revarthik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Revathi,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3624857. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

santoshMahamuni1234

I had done jio recharge via paytm upi to [protected]@icici vpa which is the merchant for jio recharge. Amount rs 548/- is deducted from my account and amount transfer shown successful in BHIM App and recharge didn't happen.
Kindly look into the matter for money reversal in my account.

ICICI Bank Customer Care's response, Oct 10, 2018

Verified Support

Dear Santosh,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eazi_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team